Fiddler Trust Service for LLM Observability and Security

Industry-leading guardrails — fast, cost-effective, and secure
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AI Observability and Security is the foundation which gives enterprises the confidence to ship more predictive and generative models and LLM applications into production safely and responsibly.

Integral to the platform, the Fiddler Trust Service includes a series of purpose-built, fine-tuned Fiddler Trust Models that enable high quality LLM monitoring, scoring in live environments with the fastest guardrails in the industry. For added security, the Fiddler Trust Service can be deployed in cloud or VPC environments, ensuring enterprises maintain strict data control and safeguard LLM applications.

Fiddler Trust Models Deliver

<100ms
Guardrails Response Time*
6x
Cheaper**
5M+
Requests Per Day

Why Enterprise Leaders Choose the Fiddler Trust Service for LLM Monitoring

  • Fastest: With a <100ms latency, the models are optimized for rapid scoring, monitoring, and guardrails, ensuring enterprises can quickly detect and resolve LLM issues.
  • Cost-Effective: Trust Models are task-specific, optimized for efficiency and accuracy, while minimizing computational overhead.
  • Secure: Fiddler can be deployed in cloud or VPC environments, maintaining compliance and protecting sensitive data.
  • Scalable: Built to support high-volume enterprise workloads, Fiddler Trust Service handles over 5 million requests per day out-of-the-box.
Fiddler Trust Service powers 3 LLM solutions: Guardrails, LLM Monitoring, and Agentic Monitoring.

Fiddler Trust Service: Quality and Moderation Controls for LLM Applications 

The Fiddler Trust Service is an enterprise-grade solution that enables efficient use of computational resources and helps control costs compared to other LLM-as-a-judge offerings. 

It combines two main scoring approaches: Fiddler Trust Models and LLM-as-a-judge. Together, they deliver 50 LLM metrics out-of-the box and custom metrics, powering guardrails, LLM monitoring, and agentic monitoring for secure enterprise deployments.

Fiddler Enables Secure Solutions at Enterprise Scale

Fiddler Trust Models

In-house built models that provide fast, cost-effective, accurate and secure LLM scoring and metrics.

The Fiddler Trust Models are a series of proprietary, task specific models that score LLM prompts and responses based on hallucination, and toxicity, and jailbreak metrics. Compared to closed source foundational models, they provide highly accurate, cost effective, low latency scoring for a broad range of LLM metrics.

Enterprises can also create their own metrics by submitting prompts to the Fiddler-hosted Llama 3.1 8B model to address domain-specific use cases and specialized requirements. This fully-managed solution handles 300K+ daily events without the burden of infrastructure management.

Fast, Cost-Effective, and Secure Monitoring of 50 LLM Metrics

Fiddler Trust Service delivers 50 LLM metrics as well as custom LLM metrics for domain-specific use cases.

Fiddler Guardrails

LLM safety mechanism that moderates risky prompts and responses in real-time before they cause damage.

At <100ms latency, Fiddler Guardrails is the fastest in the industry. It leverages the scoring of the Fiddler Trust Models to evaluate prompts and responses and moderate harmful outputs for hallucination, toxicity, and jailbreaks. Simply specify your desired metric thresholds and let Fiddler Guardrails handle the enforcement.

The Fiddler Trust Service Excels at Popular and Niche Generative AI Use Cases

  • AI Chatbots: Boost investor value and confidence with accurate financial advice and recommendations from AI chatbots. 
  • Internal Copilot Applications: Enhance employee productivity and boost their confidence in decision-making.
  • Compliance and Risk Management: Detect adversarial attacks and data leakage.
  • Content Summarization: Deliver highly accurate summaries for your users.
  • LLM Cost Management: Increase LLM operational efficiency gains.
*Dependent on input size, geographical location, system load, or other infrastructure variability.
**Fiddler Trust Models are benchmarked against publicly available datasets.
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