Fiddler for Customer Lifetime Value: Extend Customer Relationships with AI Model Monitoring
Respond to Customer Changes to Extend the Customer Lifecycle
Gain your customers’ trust by quickly and accurately responding to their changing needs throughout their customer journey.
Companies Trust Fiddler to Optimize Their Customer Lifetime Value
Extend the lifetime value of your customers with Fiddler. The Fiddler AI Observability and Security platform helps you detect model drift, perform root-cause analysis for shifting model behavior, and better predict customer needs to offer the right product at the right time.
Customer Lifetime Value
Increase customer loyalty to maximize business revenue.
Detect any drift caused by changes in consumer behavior across multiple dimensions at each stage of the customer lifecycle. Ensure your models perform accurately to drive customer demand.
Customer Churn
Proactively re-engage with customers who are at risk of churning.
Compare and drill down on why segments of customers are more likely to churn than others. Gain deep, actionable insights on underlying features that contribute to model drift to ensure effective churn detection models.
Demand Forecast
Optimize profitability by aligning your supply chain with customer demand.
Evaluate how changes in factors like consumer behavior, seasonality, and weather conditions can impact model performance. Apply ‘what if’ scenarios to assess which feature values improve predictability for demand fluctuations.
Price Optimization
Build customer trust and loyalty with fair and transparent prices.
Uncover model bias that can compromise customer trust in your brand. Understand how multi-dimensional variables lead to pricing shifts. Check for model and data fairness to ensure prices are competitive, fair, and transparent.
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