Fiddler Trust Service for LLM Application Monitoring and Guardrails
How Fiddler Trust Service Strengthens AI Guardrails and LLM Monitoring
As part of the Fiddler AI Observability and Security platform, the Fiddler Trust Service is an enterprise-grade solution designed to strengthen AI guardrails and LLM monitoring, while mitigating LLM security risks. It provides high-quality, rapid monitoring of LLM prompts and responses, ensuring more reliable deployments in live environments.
Powering the Fiddler Trust Service are proprietary, fine-tuned Fiddler Trust Models, designed for task-specific, high accuracy scoring of LLM prompts and responses with low latency. Trust Models leverage extensive training across thousands of datasets to provide accurate LLM monitoring and early threat detection, eliminating the need for manual dataset uploads. These models are built to handle higher traffic and inferences as LLM deployments scale, ensuring data protection in all environments — including air gapped deployments — and offering a cost-effective alternative to closed sourced models.
Fiddler Trust Models deliver guardrails that moderate LLM security risks, including hallucinations, toxicity, and prompt injection attacks. They also enable comprehensive LLM monitoring and online diagnostics for Generative AI (GenAI) applications, helping enterprises maintain safety, compliance, and trust in AI-driven interactions.
Fiddler Trust Models are Fast, Cost-Effective, and Accurate
Key LLM Metrics Scoring for Guardrails and Monitoring
With the Fiddler Trust Service, you can score an extensive set of metrics, ensuring your LLM applications deliver the most advanced LLM use cases and stringent business demands. At the same time, it safeguards your LLM applications from harmful and costly risks.
- Faithfulness / Groundedness
- Answer relevance
- Context relevance
- Conciseness
- Coherence
- PII
- Toxicity
- Jailbreak
- Sentiment
- Profanity
- Regex match
- Topic
- Banned keywords
- Language detection
Fiddler Trust Service: The Solution for LLM Applications in Production
Protect and Secure with Guardrails
- Safeguard your LLM applications with guardrails that instantly moderate risky prompts and responses.
- Customize guardrails to your organization’s risk standards by defining and adjusting thresholds for key LLM metrics specific to your use case.
- Proactively mitigate harmful and costly risks, such as hallucinations, toxicity, safety violations, and prompt injection attacks, before they impact your enterprise or users.
Monitor and Diagnose LLM Applications
- Use Fiddler’s Root Cause Analysis to uncover the full set of moderated prompts and responses within a specific time period.
- Fiddler’s 3D UMAP visualization enables in-depth data exploration to isolate problematic prompts and responses.
- Share this list with Model Development and Application teams to review and enhance the LLM application, preventing future issues.
Analyze Key LLM Insights for Business Impact
- Analyze LLM metrics with customized dashboards and reports.
- Track the key LLM metrics that matter most for your use case and stakeholders, driving business-critical KPIs.
- Gain oversight to meet AI regulations and compliance standards.